Privacy Policy
Last Updated: October 28, 2026
Protecting your privacy is important to Studio Sasha. This Privacy Policy explains how Sasha Thaler DBA Studio Sasha (“Studio Sasha,” “we,” “us,” or “our”) collects, uses, stores, and protects personal information when you visit studiosashala.com (the “Website”), contact us, place an order, or use our services.
Studio Sasha provides gift wrapping, calligraphy, engraving, and related services. By using our Website or providing information to us, you acknowledge that your information will be handled as described in this Privacy Policy, subject to any consent or rights required by applicable law.
1. Information We Collect
We may collect personal information that you voluntarily provide when you contact us, place an order, request a quote, arrange a pickup or delivery, or otherwise interact with Studio Sasha. Depending on your interaction with us, this information may include:
Name and contact information, including your first and last name, email address, telephone number, and mailing or delivery address.
Order and service information, including order details, personalization instructions, engraving or calligraphy content, pickup or delivery arrangements, and communications with us.
Payment and transaction information, including billing details and payment status. Payments may be processed by third-party payment providers. The payment information we receive or retain depends on the provider and payment method used.
Identification information, such as government-issued identification, only when reasonably necessary for a specific transaction, verification, or legal requirement.
Communication preferences and consent records, including email preferences, SMS opt-in status, and opt-out requests.
Information you voluntarily provide in emails, forms, customer support requests, or other communications.
We may also collect certain technical information automatically when you visit our Website, as described in Section 5.
Please provide only information reasonably necessary for your order or request. Do not send sensitive personal information unless we specifically request it for a legitimate purpose.
2. How We Use Your Information
Studio Sasha may use personal information for the following purposes:
To process, prepare, personalize, and fulfill orders and service requests.
To communicate about order confirmations, order status, pickup and delivery arrangements, and other relevant service updates.
To respond to questions, provide customer support, and resolve disputes.
To process payments, maintain transaction records, and prevent fraud or unauthorized activity.
To manage communication preferences and comply with requests to unsubscribe or opt out.
To operate, maintain, secure, and improve our Website and services.
To send marketing communications where permitted by law and, when required, with your consent.
To comply with legal obligations and protect our rights, property, customers, and business.
We do not use information for purposes that are materially incompatible with those described here without providing any notice or obtaining any consent required by applicable law.
3. Sharing Information with Third Parties
Studio Sasha does not sell personal information in exchange for money.
We may disclose personal information to service providers when reasonably necessary to operate our business and provide requested services. These providers may include website hosting companies, payment processors, order management systems, delivery providers, customer support services, email providers, SMS messaging platforms, and website analytics providers.
Service providers may use personal information only as necessary to perform services on our behalf, subject to applicable contractual restrictions and legal requirements.
We may also disclose information when reasonably necessary to:
Comply with applicable laws, regulations, court orders, or valid legal processes.
Detect, investigate, or prevent fraud, security incidents, or unlawful activity.
Protect the rights, property, safety, or security of Studio Sasha, our customers, or others.
Complete a business transaction, such as a merger or sale of assets, subject to applicable legal requirements.
We do not authorize our service providers to use customer information for their own independent marketing purposes merely because we engage them to provide services.
3.1 Mobile Information and SMS Consent Privacy
Studio Sasha is committed to protecting mobile information and text messaging consent records.
When you opt in to receive text messages, we may collect your mobile phone number, SMS consent status, consent records, messaging preferences, and relevant message records. We use this information to send requested order notifications, including order confirmations and ready-for-pickup alerts, manage messaging preferences, respond to HELP requests, and process STOP requests.
No Sale or Marketing Sharing of Mobile Information
Studio Sasha does not sell mobile phone numbers or SMS consent data. Mobile information and SMS consent data will not be sold, shared, or transferred to third parties or affiliates for their own marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.
We may share mobile information and SMS consent data with service providers only as necessary to deliver and administer the text messaging services you have requested, maintain messaging systems, or comply with applicable legal obligations. These providers are not authorized to use this information for their own marketing or promotional purposes.
This restriction does not prevent disclosures required by law or limited operational processing necessary to provide the messaging service you requested.
4. Email and Text Message Communications
4.1 Email Communications
We may email you about your orders, service requests, customer support inquiries, and other relevant business matters.
Where permitted by law, we may also send marketing emails. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or contacting us at contact@studiosashala.com. Unsubscribing from marketing emails does not necessarily stop essential transactional communications relating to an order or service you have requested.
4.2 Text Message Communications
Customers who affirmatively opt in may receive order notification text messages from Studio Sasha, including order confirmations and ready-for-pickup alerts.
Message frequency: Typically 1–2 messages per order. Actual frequency may vary.
Message and data rates: Message and data rates may apply.
Opting out: Reply STOP to opt out of text messages.
Help: Reply HELP for assistance or contact contact@studiosashala.com.
Purchase requirement: Consent to receive text messages is not a condition of purchase.
Carrier disclaimer: Wireless carriers are not liable for delayed or undelivered messages.
We honor opt-out requests and maintain appropriate records of consent and opt-out preferences. Providing a telephone number for an order does not, by itself, constitute consent to receive marketing text messages.
For more information about how we handle mobile information and SMS consent data, see Section 3.1.
5. Automatically Collected Information and Website Analytics
Studio Sasha uses Squarespace to host and operate its Website and uses Google services for analytics. These services may collect technical and usage information, depending on the features enabled and your privacy settings.
This information may include IP address, browser and device information, pages visited, referring websites, approximate location, and interactions with our Website.
We use this information to understand Website traffic, maintain functionality, improve our services, identify technical issues, and help protect the Website. Squarespace and Google may process technical information through cookies and similar technologies in providing their services.
We do not authorize these providers to use mobile phone numbers or SMS consent records for their own marketing or promotional purposes. Where required by applicable law, we will provide appropriate notices and obtain consent for nonessential cookies or tracking technologies
6. Cookies and Similar Technologies
Our Website or its service providers may use cookies, pixels, tags, and similar technologies to support Website functionality, remember preferences, analyze Website traffic, and improve user experience.
Cookies are small data files stored on your device. Some cookies are necessary for the Website to function, while others may be used for analytics or other purposes.
You can manage or disable cookies through your browser settings. You may also be able to manage certain tracking preferences through tools provided on our Website, where available. Disabling some cookies may affect Website functionality.
Where required by applicable law, we will obtain consent before using nonessential cookies or similar technologies.
7. Information from Third-Party Sources
We may receive information about you from third parties when necessary to provide our services. Examples include payment processors confirming transactions, delivery providers supplying delivery updates, and service platforms helping us manage orders.
We may also receive technical or usage information from Website hosting and analytics providers.
We use information obtained from these sources for legitimate business purposes consistent with this Privacy Policy and applicable law. We do not purchase or obtain information from third parties for undisclosed purposes, and we do not authorize third parties to use mobile information or SMS consent data for their own marketing or promotional purposes.
8. Links to Other Websites
Our Website may contain links to third-party websites or services. Those websites operate independently and may have their own privacy policies and practices.
Studio Sasha is not responsible for the privacy, security, or content of third-party websites that we do not control. We encourage you to review the privacy policy of any third-party website before providing personal information.
9. Payments and Third-Party Payment Providers
Studio Sasha uses QuickBooks for certain business, accounting, and transaction-related functions. Depending on how a transaction is processed, QuickBooks or another payment provider may receive or process payment details, billing information, transaction amounts, and payment status.
The information processed depends on the payment method and services used. Please refer to the applicable provider's privacy policy for details about its information practices.
Studio Sasha does not claim to store full payment card details directly unless this accurately reflects our actual payment processing arrangements.
10. Security of Personal Information
Studio Sasha takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.
The measures used may include access controls, secure connections, security monitoring, and protections provided by our Website hosting and service providers, as appropriate to the systems we use.
However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee absolute security, and you provide information at your own risk.
If a data breach occurs, we will provide notifications when and as required by applicable law.
11. Data Retention
Studio Sasha retains personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:
Completing orders and providing requested services.
Maintaining appropriate business, tax, accounting, and transaction records.
Resolving disputes and enforcing agreements.
Maintaining records of SMS consent and opt-out requests.
Protecting against fraud and unauthorized activity.
Complying with applicable legal obligations.
Retention periods vary depending on the type of information and the purpose for which it was collected. When information is no longer reasonably necessary, we will take appropriate steps to delete it, anonymize it, or securely dispose of it, subject to applicable legal requirements and legitimate retention needs.
We do not promise to retain all information indefinitely, nor can we guarantee immediate deletion from every backup or system where retention is legally or technically necessary.
12. Your Privacy Rights and Requests
Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or information about the personal information we hold about you.
You may also have the right to opt out of certain sales, sharing, targeted advertising, or other processing activities where applicable law provides that right.
To submit a privacy request, contact us using the details in Section 17. Please describe your request clearly enough for us to understand and evaluate it.
We may need to verify your identity or authority before responding. We will respond within the time required by applicable law and may decline or limit a request where a legal exception applies.
We will not unlawfully discriminate against you for exercising privacy rights available to you.
13. California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, depending on whether and how those laws apply to Studio Sasha.
These rights may include the right to:
Know certain information about the personal information we collect, use, disclose, or retain.
Request access to or deletion of personal information, subject to legal exceptions.
Request correction of inaccurate personal information.
Opt out of the sale or sharing of personal information for cross-context behavioral advertising, where applicable.
Limit certain uses and disclosures of sensitive personal information, where applicable.
Receive equal service and pricing when exercising applicable privacy rights.
To submit a California privacy request, email contact@studiosashala.com with the subject line “California Privacy Rights Request.” Please describe the right you wish to exercise and provide sufficient information for us to review your request.
We may request additional information to verify your identity or authority. We will respond within the time required by applicable law, generally within 45 days when that statutory period applies, subject to any lawful extension.
We will not discriminate against you for exercising privacy rights protected by applicable California law.
14. Children's Privacy
Our Website and services are intended for individuals who can lawfully use them or have the necessary involvement of a parent or legal guardian.
We do not knowingly collect personal information online directly from children under 13 without the consent or authorization required by applicable law. If a parent or guardian believes a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action.
Some orders may contain personalization details relating to a child, such as a name for an engraved or calligraphed item. Where such details are provided by an adult customer, we use them only as reasonably necessary to fulfill the requested service and meet applicable legal obligations.
We will take appropriate steps if we learn that we have collected children's personal information in a manner that violates applicable law.
15. International Visitors
If you access our Website from outside the United States, your information may be processed in the United States or other jurisdictions where our service providers operate.
Privacy and data protection laws may differ between jurisdictions. Where applicable law requires specific safeguards, notices, or consent for international transfers or processing, we will take steps required by that law.
Nothing in this section is intended to represent that a particular international privacy framework applies to every customer or every processing activity.
16. Changes to This Privacy Policy
Studio Sasha may update this Privacy Policy from time to time to reflect changes in our business, Website, service providers, legal obligations, or privacy practices.
When we make changes, we will update the “Last Updated” date at the top of this page. Where required by law, we will provide additional notice or obtain consent for material changes.
We encourage you to review this page periodically to stay informed about how we handle personal information.
17. Contact Information
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need assistance with your personal information or text messaging preferences, contact us at:
Studio Sasha
Sasha Thaler DBA Studio Sasha
Website: https://www.studiosashala.com
Email: contact@studiosashala.com
For text messaging assistance, you may also reply HELP to a Studio Sasha text message. To opt out of text messages, reply STOP.